Privacy Policy

Last Updated: November 5, 2025

Our Commitment to Your Privacy

At Archipelago Creative, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

We believe in transparency about our data practices and your rights. This policy applies to all information we collect through our website, email communications, and business interactions with clients in the Philippines and beyond.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms on our website
• Subscribe to our newsletters or updates
• Engage our services or become a client
• Communicate with us via email or phone

This may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information such as browser type, operating system, and device identifiers
• Usage data including pages visited, time spent on pages, and navigation patterns
• IP address and general location information
• Referral source and exit pages

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These help us improve our website functionality and understand user preferences.

For detailed information about our use of cookies, please see our Cookie Policy.

Legal Basis for Processing

We process your personal data based on consent, contractual necessity for providing our services, legitimate business interests, or compliance with legal obligations applicable in the Philippines.

How We Use Your Information

Service Delivery

To provide and maintain our brand development services, respond to your inquiries, and fulfill contractual obligations with our clients.

Communication

To send you updates about our services, respond to your questions, and provide customer support.

Website Improvement

To analyze website usage, identify technical issues, and improve user experience through data analytics.

Marketing Communications

To send newsletters, promotional materials, and updates about our services, with your consent. You can opt out at any time.

Legal Compliance

To comply with applicable laws and regulations in the Philippines, respond to legal requests, and protect our rights and the rights of others.

Important: We will never sell your personal information to third parties. We only share data as described in this policy or with your explicit consent.

Data Sharing with Third Parties

We may share your information with trusted third parties in limited circumstances:

→ Service Providers: Companies that help us operate our website, conduct business, or provide services on our behalf (such as hosting providers or email services)
→ Analytics Partners: Services like Google Analytics that help us understand website usage patterns
→ Legal Requirements: When required by law or to protect our legal rights and safety
→ Business Transfers: In connection with any merger, sale, or transfer of our business assets

All third parties with whom we share data are required to maintain appropriate security measures and use your information only for the purposes we specify.

How We Protect Your Information

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data, including:

✓ Encryption of data in transit using SSL/TLS protocols
✓ Secure storage systems with access controls
✓ Regular security assessments and updates
✓ Limited access to personal data by authorized personnel only

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client data for seven years following the completion of services, in accordance with Philippine business record retention standards.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable Philippine data protection laws.

Your Privacy Rights

Under applicable Philippine data protection laws, you have certain rights regarding your personal information:

Right to Access

You have the right to request copies of your personal data that we hold.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request that we delete your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer your data to another organization or directly to you in a structured, commonly used format.

Right to Object

You have the right to object to our processing of your personal data under certain circumstances.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

To Exercise Your Rights:

Contact us at [email protected] or +63 2 8593 7264. We will respond to your request within 30 days and may request additional information to verify your identity.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

→ Avoid filling out contact forms, account registrations, or any data-submitting features
→ Disable cookies through your browser settings (see our Cookie Policy for more details)
→ Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Upon verification, we will take steps to delete such information from our systems.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of the Philippines where data protection laws may differ. We take appropriate steps to ensure that your data receives adequate protection and that transfers comply with applicable data protection requirements.

By using our website and services, you consent to the transfer of your information as described in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +63 2 8593 7264

Address: 150 Alabang-Zapote Road, Muntinlupa City, Metro Manila 1780, Philippines

We are committed to resolving any privacy concerns you may have and will respond to your inquiries within a reasonable timeframe.